Trupanion posted revenue of $33.3 million in the first quarter of 2015. This was an increase of 30% from a year ago. The number of enrolled pets increased to 246,100, a 27% increase from last year.
This puts Trupanion at about half the size of VPI.
Other details from yesterday’s earnings call:
Cost to acquire a new customer is $134, while lifetime value of a customer is $567
22% of their business is in Canada
25% of claims are paid through Trupanion Express (a direct payment system between the company and the . . . → Read More: Trupanion Continues Fast Growth
The recent launch of three insurers into the US pet insurance market suggests that there may be plenty of room for growth in the industry.
VetCare Health, based in Durham, North Carolina, is headed by Sandy Boucher and underwritten by Lyndon Southern Insurance Company. Sandy was previously associated with the AKC and PetPremium pet insurance companies.
Happi Pets, based in Jeffersonville, Indiana, is the US offering of the UK-based Healthy Pets Insurance Company. Happi Pets is underwritten by AAIC and its policies will be administered by Petfirst Pet Insurance.
Figo Pet Insurance, based in Chicago, is underwritten by Markel Insurance, a large insurer that provides coverage for a variety of niche markets. Figo has received several million dollars in startup funding. . . . → Read More: 3 New Pet Insurance Companies
PetPartners Insurance is giving away $5,000 to a person or organization who seeks to support animal welfare – an Animaltarian. Examples would be a veterinarian who donates her services, a rescue group, a service dog training facility, etc.
This looks like a great cause! Applicants can submit a video . . . → Read More: PetPartners Looking For Animaltarians
The rumors about Trupanion going public have been confirmed in SEC filings. The company will be listed on the NYSE under the ticker TRUP and plans to raise up to $75 million.
Interesting details from the filings:
1. $83.8 million in revenue in 2013.
2. 181,634 pets enrolled on March 31, 2014.
3. They are growing very quickly (over 50% annually), but have posted a loss in each of the last three years.
4. Lifetime value of an insured pet is $610 and average acquisition cost of a pet customer . . . → Read More: Trupanion planning IPO
The North American pet insurance industry grew 15% last year. Total premiums were $618 million in 2013, compared to $539 in 2012.
The US accounted for $536 million in premiums, while Canada accounted for $82 million.
VPI is still the largest pet insurer with 41% of the North American market ($253 in gross written premiums.)
Total premiums are expected to pass a billion dollars a year by the end of the decade.
More info in the Packaged Facts report. . . . → Read More: Pet Insurance Industry Growth
PetFirst announced that 58,700 claims were filed in 2013 for which $5.6 million was reimbursed to pet parents.
For a comparison, Pets Best stated that 237,500 claims were filed in 2012. However, Pets Best offers a wellness plan and PetFirst does not. Also, its not clear if both of the insurers are excluding denied claims in these totals.
We estimate that PetFirst has about 40,000 active policies and Pets Best has about 100,000 active policies. . . . → Read More: PetFirst Statistics for 2013
Pethealth Inc, the company behind 24PetWatch insurance (US & Canada) and PetProtect insurance (UK), announced double digit growth for the 3rd quarter of 2013. Insurance revenue increased 15% to $6.5 million.
The company website notes that it insures over 200,500 pets. Based on that number, I would expect the insurance revenue to be higher. Using an average premium price of $25 per month, I would expect about $15 million in insurance revenue for the quarter (200,500 x $25 x 3 months.)
Perhaps the lower revenue per customer is due to the free 30-day trial insurance policies the company gives away. Assuming those free policies are included in the 200,500 total, a high number of freebies would certainly change . . . → Read More: Pethealth Inc Insurance Revenue Up
Pets Best released some interesting 2012 data:
claims were filed on nearly 50% of pets they insure
among these pets, an average of 4.75 claims were filed
pet owners who filed claims requested any average of $1,717 throughout the year
So if we take our estimate of 100,000 active policies for Pets Best, that means:
claims were filed on about 50,000 pets
about 237,500 claims were filed last year (50,000 x 4.74)
That’s a whole lot of claims to process. Pets Best has a wellness plan and those types of claims should be simple to process, but that still leaves a lot of forms to . . . → Read More: Pets Best Statistics
Every week I get a few emails from people with sick pets asking which insurance companies cover pre-existing conditions. I have to tell them that none of the companies do and then explain that insurers would go bankrupt if they provided coverage for pre-existing conditions. This is because people would just wait until their pet got sick and then sign up for insurance. Very quickly, the pet insurance companies would be paying out much more than they took in and go out of business.
The new Obamacare law mandates that human health insurance companies can’t turn down a customer because of a pre-existing condition. But won’t these companies suffer from the same problem, with people waiting until they get sick and then signing up for Obamacare?
No, because Obamacare requires everyone to have health insurance or pay a penalty. This guarantees that there will be a large pool of people, including the young and healthy, who will help pay for the care of those with pre-existing conditions.
So the only realistic way to cover pre-existing conditions for pets would be to institute an individual pet mandate, where healthy puppies subsidize old sick cats. And this will never happen anywhere, not even . . . → Read More: Why Obamacare Covers Pre-Existing Conditions, but Pet Insurance Doesn’t
PetPremium, the latest entry into the US pet insurance market, opened for business last week. Within hours of opening, the company sold its first policy to the owner of a Shiba Inu puppy.
Sandy Boucher, the CEO, was previously chief marketing officer with PetPartners, the agency behind AKC pet insurance. Frans Van Hulle, the President, also runs Revi Media, a successful lead generation company. The Hartville Group will administer the policies.
It will be interesting to see how quickly PetPremium can grow. Revi Media is a savvy online marketer that generates thousands of leads per day for other insurance categories (auto, health, disability, etc.) This background should help them compete against the established companies in . . . → Read More: New Pet Insurance Company: PetPremium